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Professional relations officers are part of the Social Security disability program. In Texas, professional relations officers are available through the Texas Department of Assistive and Rehabilitative Services Disability Determination Services (DDS) in Austin.

What Professional Relations Officers Do

It is the job of a Social Security disability professional relations officer to:

  • Provide informational presentations to doctors and medical professionals in the community. These presentations include facts about the medical information the Social Security Administration (SSA) needs, when the SSA needs it, and why accurate and complete information is important. The presentations also include information about how reports from doctors and other health professionals are used by the SSA in determining Social Security disability eligibility.
  • Recruit and train doctors, psychologists, and other healthcare professionals to become consultative exam providers. They can also answer individual questions about performing consultative exams or conducting disability reviews for DDS.
  • Help medical providers use Social Security’s Electronic Records Express for sending records related to disability claims.

Thus, it is the responsibility of the professional relations officers to support the medical community and not necessarily an individual Social Security disability applicant.

How to Contact One in Texas

You can contact the Texas DDS directly at 800-252-9627 if you would like to get in touch with a professional relations officer.

If you think an individual Social Security disability applicant or recipient needs help, however, a professional relations officer may not be the right call for you to make. Instead, that individual may benefit from the assistance of an experienced Texas Social Security disability attorney. Please share our website with that individual or encourage that person to contact us directly at (214) 373-3761 for more information.

Morgan & Weisbrod LLP

by Paul B. Burkhalter
Managing Partner of Morgan & Weisbrod, Board Certified in Social Security Disability Law.


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